Privacy Policy for LocalGigz

Last update: January 27, 2025

Your privacy is important to us. This Privacy Policy (“Policy”) applies to services provided by LocalGigz LLC. (“we”, “us”, or “LocalGigz”) and our website (LocalGigz.com, accessible from https://localgigz.com/), product pages, mobile or web applications, or other digital products that link to or reference this Policy (collectively, the “Services”) and explains what information we collect from the individual accessing or using the Services, or the company, or other legal entity on behalf of which such individual is accessing or using the Services, as applicable (a “user”, “you”, or “your”), including information that may be used to personally identify you (“Personal Information”) and how we use it. This Policy applies to any visitor to or user of our Services. We encourage you to read the details below.


We reserve the right to change this Policy at any time. We will notify you of any changes to this Policy by posting a new Policy to this page, and/or by sending notice to the primary email address specified in your account. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically reviewing this Policy to check for any changes. Changes to this Policy are effective when they are posted on this page. You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Policy means that the collection, use and sharing of your Personal Information is subject to the updated Policy.


Scope and Applicability


The Policy applies to your information when you visit our website or otherwise use the Services. We will only collect and process information where we have lawful bases. With respect to the information described in this Policy, lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the Services you have requested)), and, in some instances, for “legitimate interests” in the applicable jurisdiction.


Our Services may provide links or connections to other online services, and may include third-party integrations such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy disclosures of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties’ information practices.


What Information Do We Collect?


Information You Provide to Us



  • Account Information: To create an account for the Services or to enable certain features, we may require that you provide us with information for your account such as name, email, profile picture, password, authentication credentials, payment card information, and transaction history (collectively, “Account Information”).



  • Customer Content: When you use our Services, we collect Personal Information that is included in the input, call recordings, file uploads, transcription description data, or other content that you provide to our Services (“Customer Content”). Our use of and processing of Customer Content is governed by our Terms of Service.



  • Payment Information: If you sign up for a paid subscription, we (or our payment processors) may need your billing details such as credit card information, banking information, and billing address. Your payment information, such as your payment method (valid credit card number, type, expiration date or other financial information), is collected and stored by our third-party payment processing company (the "Payment Processor"), and use and storage of that information is governed by the Payment Processors applicable privacy policy. As of the effective date of this Privacy Policy listed below, Stripe is the Payment Processor used within the Services and its privacy policy is available at https://stripe.com/us/privacy or such other URL designated by Stripe. In order to facilitate your order transactions, we collect and store your credit card type, the last four digits of your credit card number, and expiration date, but no other financial information.



  • Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send (“Communication Information”).



  • Social Media Information: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn. When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details (collectively, “Social Information”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.



  • Other Information You Provide: We receive other information from you when you choose to interact with us in other ways, such as if you sign up for one of our webinars or newsletters, participate in a research study or event, when you participate in our events or surveys or provide us with information to establish your identity, or otherwise communicate with us (collectively, “Other Information You Provide”).




Information We Collect Automatically


When you visit, use, and interact with the Services, we may receive the following information about your visit, use, or interactions (“Technical Information”):



  • Log Data: Information that your browser automatically sends whenever you use our website (“log data”). Log data includes your internet protocol address, browser type and settings, the date and time of your request, and how you interacted with our website.



  • Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like (“Usage Data”).



  • Device Information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.



  • Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.



  • Call Recordings: All calls, including any personal information during the calls which interact with the Services are recorded by our system and stored unless this feature is toggled off by you.



We use cookies and other tracking technologies to help us collect and process Technical Information. Please see the “How Do We Use Tracking Technologies” section below for more information.


Information We Receive from Third Parties



  • Third-Party Integrations: Third parties may develop their applications to interoperate with us. If you choose to enable an integration, the third-party may share some information about you with us to make your experience more seamless, such as your name, email, or other content or information needed to facilitate the integration. Additionally, if you sign up or login to our Services using one of our single-sign-on providers (e.g., Google, Apple, etc.), we collect authentication information provided to us by the provider to allow you to log in.



  • Marketing Information: We may receive marketing or demographic information about you from third parties or partners, for example, data about your organization or industry or other public information from sources like social media or online professional profiles. We may combine this information with other data we already have to improve your experience with our Services or inform you of Services we think may be of interest to you.



  • Service Providers, which help us operate our business.



  • Social Networks and Advertising Providers, including information provided by marketers and other websites on which we advertise to help us identify or enrich our understanding of prospective customers and to serve and measure advertising.



  • Joint Marketing, Business Partnerships, Referrals and Rewards Partners that we engage for joint marketing activities and our referrals and rewards programs.



  • Other Data Suppliers that provide information about industries, business trends, organizations and other matters related to our business.



  • Publicly-Available Sources, including information in the public domain that helps us identify potential customers and partners or conduct due diligence and risk management for potential and existing customers.




Information from Third-Party Social Media Services


We may allow you to create an account and log in to use the Services through the following third-party social media services (“Third-Party Social Media Services”):


  • Google


If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal Information that is already associated with your Third-Party Social Media Service’s account, such as your name, your email address, your activities or your contact list associated with that account.


You may also have the option of sharing additional information with us through your Third-Party Social Media Service’s account. If you choose to provide such information and Personal Information during registration or otherwise, you are giving us permission to use, share, and store it in a manner consistent with this Policy.


Use of Your Personal Information


We may use Personal Information for the following purposes:



  • To manage your account: To manage your account registration as a user of the Services and link or combine user information with other Personal Information. The Personal Information you provide can give you access to different functionalities of the Services that are available to you as a registered user.



  • For the performance of a contract: To deliver and improve the Services and your overall experience and develop compliance and undertaking of purchase contracts for products/services purchased through the Services.



  • To contact You: To contact you by email, message, telephone calls SMS or other equivalent forms of electronic communication regarding updates or informative communications related to us or the Services; to provide news special offers general information about other goods services events similar to those already purchased unless opted out; send confirmations invoices technical notices updates security alerts support administrative messages.



  • To manage your requests: To respond to inquiries provide customer support resolve disputes manage requests.



  • For business transfers: To evaluate conduct mergers divestiture restructuring reorganization dissolution transfer ownership control all part assets whether going concern bankruptcy liquidation proceeding where Personal Information held users among assets transferred.



  • For referral arrangements: To facilitate manage referrals from business partners third parties.



  • For internal reporting analysis purposes: To conduct internal reporting auditing research including focus groups surveys compare verify accuracy update records analyze use tools Google Analytics understand traffic patterns know problems.



  • For API transfer: Facilitate transfers API connections between Services account applicable.



  • For fulfilling payment obligations: Collect fees amounts owed connection account.



  • For identity verification: Verify identity comply legal regulatory obligations applicable financial institution partners determine availability service offerings maintain account.



  • For security reasons: Maintain security protect investigate deter against fraudulent unauthorized illegal activity protect users individuals rights property.



  • For promotional purposes: Determine eligibility administer participation features surveys promotions rewards create targeted advertising promote engage users.



  • For other purposes: Use information purposes such as data analysis identifying usage trends determining effectiveness promotional campaigns evaluating improving Services products marketing experience required law respond legal processes discretion instruction purpose consent.




Aggregated de-identified information: Aggregate de-identify Personal Information so no longer used identify analyze effectiveness improve add features conduct research similar purposes analyze behavior characteristics users share aggregated general statistics third parties publish aggregated make aggregated generally available collect aggregated cookies means described maintain de-identify anonymous de-identify form attempt reidentify unless required law.


As noted above may use Customer Content improve Services train models please see Terms Service more information.


We may share your Personal Information in the following situations:


In addition specific situations discussed elsewhere privacy policy disclose personal information circumstances:



  • With Service Providers: Share Personal Information service providers monitor analyze use contact third parties perform services support core business functions internal operations database administrators cloud computing services payment processors advertising services application service providers.



  • For business transfers: Share transfer personal information connection change ownership control all part business merger acquisition reorganization bankruptcy corporate affiliates subsidiaries connection negotiations merger sale assets financing acquisition business another company.



  • For business corporate purposes: Disclose Personal Information support audit compliance corporate governance functions.



  • With business partners: Share information business partners offer products services promotions third parties partnered create jointly offer product service joint promotion facilitate referral partnerships.



  • With other users: Share personal information interact public areas users viewed all users publicly distributed outside interact users register through Third Party Social Media Service contacts Third Party Social Media Service see name profile pictures description activity users view descriptions activity communicate view profile.



  • With your consent: Disclose Personal Information purpose consent direction.



Other users third parties share Personal Information: Disclose Personal Information applicable customer provide Services behalf customers independent entities processing subject policies terms features allow display share information users third parties sure trust user third party share information.


For security reasons


We may disclose Personal Information if good-faith belief access use preservation disclosure necessary detect protect fraud security issues protect legal liability protect personal safety users public protect defend rights property prevent investigate possible wrongdoing connection Services.


In order fulfill legal obligations


We may disclose Personal Information required permitted applicable law regulation including laws regulations United States countries good faith belief necessary comply legal obligation respond request law enforcement public authorities wherever business protect defend rights property act urgent circumstances protect personal safety users customers contractors/employees others enforce Terms Service protect against legal liability.


No Selling of Data


We do not sell Personal Information third parties any data sharing occurs solely purposes described Policy provide improve Services conducted objective profiting sale Personal Information.


Retention of Your Personal Information


We retain Personal Information while account existence needed provide Services This includes data provided others data generated inferred use Services note retain information otherwise deleted anonymized aggregated form archived backup copies required pursuant records retention obligations required law retain archived copy records required law legitimate business purposes.


How Do We Use Tracking Technologies


Use of Cookies


We use cookies similar tracking technologies track activity Services store certain information Cookies small files placed computer mobile device device website containing details browsing history website uses Cookies files small amount data may include anonymous unique identifier sent browser website stored device Tracking technologies used beacons tags scripts collect track information improve analyze Services.


  • Session Cookies: We use session cookies operate Services.



  • Preference Cookies: Use preference cookies remember preferences various settings.



  • Security Cookies: Use security cookies security purposes.



  • Advertising Cookies: Used serve advertisements relevant interests.




Managing Cookies


You can instruct browser refuse cookies indicate cookie being sent However accept cookies not able use portions Services.


Third Party Cookies


Cookies might come third-party services advertisers used analytics advertising user interaction recommend review privacy policies third parties understand cookies.


Analytics Interest-Based Advertising


We may analytics services understand users access use Services aspects products services work agencies advertisers ad networks technology services place advertisements behalf websites services third-party analytics providers advertising providers cookies tracking technologies collect store Technical Information purposes outlined Privacy Policy.

Third-party advertising service providers web beacons recognize visit Services help determine found Services also cookies action tags beacons GIF tags placed various places online ads collect visit interaction ads limit collection information mobile devices including location data visit device settings set Limit Ad Track Location Based Services similar feature device choices data collection certain companies visiting industry consumer choice platform NAI (https://optout.networkadvertising.org/) DAA (https://optout.aboutads.info/) opt-out interest-based ads still see ads websites visit ads based browsing behavior.


Transfer Your Personal Data


Your information including Personal Information processed offices places involved processing located means transferred maintained computers located state province country governmental jurisdiction protection laws differ jurisdiction consent Policy followed submission such information represents agreement transfer.

We take steps reasonably necessary ensure data treated securely accordance Policy transfer Personal Information organization country adequate controls place including security data Personal Information.


Managing Your Privacy


All users request review update correct delete Personal Information furnished user account contacting support@NYDigital.io For protection share update Personal Information associated specific email address send request need verify identity doing comply requests reasonably timely manner note retain information otherwise deleted anonymized aggregated form archived backup copies required pursuant records retention obligations required law retain archived copy records required law legitimate business purposes.

We may use some collected marketing purposes including send promotional communications new features products events opportunities wish stop receiving communications opt out use information purposes follow opt-out instructions clicking "Unsubscribe" (similar opt-out language) communications text message communications text back “STOP” send confirmation unsubscribed contact support@NYDigital.io opt out Despite indicated email preferences send service related communications notices updates terms service privacy policy.


Security Your Personal Information


We take reasonable steps protect Personal Information unauthorized access alteration disclosure misuse destruction Unfortunately data transmission storage system guaranteed 100% secure safety security Personal Information also depends If account responsible keeping membership details confidential account protected password urge take steps keep Personal Information safe disclosing password logging out account each use further protect Personal Information potential security breaches implementing technological security measures including encryption firewalls secure socket layer technology However measures guarantee Personal Information accessed disclosed altered destroyed breach firewalls secure server software using Services acknowledge understand agree assume risks.


Children Under 16

The Services directed individuals age sixteen (16) solicit knowingly collect Personal Information children age sixteen (16) believe unknowingly collected Personal Information someone age sixteen (16) please contact immediately support@NYDigital.io information deleted.


Links Third Party Websites


We may provide links websites control websites subject own terms use privacy policies do endorse responsible availability content advertising products materials available these third-party websites using Services agree will liable damage loss caused use reliance content advertising products materials available these third-party websites.


How Respond Do Not Track Signals


Your browser settings allow automatically transmit Do Not Track signal websites online services visit do not alter practices receive Do Not Track signal visitor’s browser because do not track visitors provide targeted advertising find Do Not Track please visit https://NYDigital.io/.


Additional U.S. State Disclosures


You can read more about Personal Information collect “Personal information collect” above how use Personal Information “How use personal information” above retain Personal Information “Security Retention” below.


To extent provided local law subject applicable exceptions individuals privacy rights relation Personal Information:



  • Right know information processing Personal Information specific pieces Personal Information collected;



  • Right request deletion Personal Information;



  • Right correct Personal Information;



  • Right free discrimination relating exercise privacy rights.




We don’t “sell” Personal Information “share” Personal Information cross-contextual behavioral advertising terms defined applicable local law also don’t process sensitive Personal Information purposes inferring characteristics consumer.


Exercising Your Rights:


To extent applicable local law exercise privacy rights described section submitting request through privacy@localgigz.com.


Verification:


In order protect Personal Information unauthorized access change deletion require verify credentials submit request know correct delete Personal Information If do not account suspect fraudulent malicious activity ask provide additional Personal Information proof residency verification cannot verify identity able honor request.


Authorized Agents:


You also submit rights request authorized agent do so agent present signed written permission act behalf required independently verify identity submit proof residency Authorized agent requests submitted privacy@localgigz.com.


Appeals:


Depending where live right appeal decision make relating requests exercise rights applicable local law appeal decision please send request privacy@localgigz.com.


California Civil Code Section 1798.83 requires certain businesses share customer Personal Information third parties third parties’ direct marketing purposes respond requests California customers asking businesses’ practices related such sharing currently do not share Personal Information third parties direct marketing purposes contemplated California Civil Code Section 1798.83 without consent.


A Note Nevada Residents


If resident Nevada have right opt-out sale certain Personal Information third parties intend license sell Personal Information please note currently sell Personal Information sales defined Nevada Revised Statutes Chapter 603A.


A Note Users Outside United States


We based United States The Services controlled operated from United States intended subject laws jurisdiction state country territory laws country(ies) controlled Your Personal Information stored processed country facilities engage service providers using Services consent transfer information countries outside country residence including United States may data protection rules different country circumstances courts law enforcement agencies regulatory agencies security authorities countries entitled access Personal Information.


Legal Basis Processing


Our legal basis processing Personal Information include:



  1. Performance contract provide maintain Services process Account Information Content Technical solely provide Services necessary provide Services If do not provide this information not able provide Services.



  2. Legitimate interests protecting Services abuse fraud security risks developing improving promoting including train models processing Account Content Social Technical.



  3. Consent ask consent process Personal specific purpose communicate You right withdraw consent any time.



  4. Compliance legal obligations use comply applicable law protect affiliates users third parties’ rights safety property.




The laws certain jurisdictions provide data subjects various rights connection processing Personal including:



  1. Right withdraw previously provided consent;



  2. Right access certain information process;



  3. Right correct update personal;



  4. Right certain erased;



  5. Right temporarily block processing certain;



  6. Right personal exported common machine-readable format;



  7. Right object processing cases direct marketing rely legitimate interests lawful basis process;



  8. Right lodge complaint appropriate data protection authority.



Where deemed data controller under laws jurisdictions steps ensure able exercise rights regarding Personal Information accordance applicable law To do so contact privacy@localgigz.com Please note rights limited certain circumstances provided applicable law promptly review requests accordance applicable laws Depending where live also right lodge complaint supervisory authority regulatory agency believe violated rights concerning about encourage first reach privacy@localgigz.com opportunity address concerns directly before do so.


Contact Us

If you have any questions about this Policy, you can contact us at privacy@localgigz.com.